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311 Call Center Home Page

Welcome to our new website. In the future, we will be adding additional content that we hope you will enjoy and find helpful.

The City of Albany GA, Dougherty County GA, and Albany Utility Services got together in 2009 and created our Non-Emergency 311 Call Center. Our purpose is to assist residents with any and all local government service requests and information. The Call Center is open weekdays 8:00 am - 5:00 pm at 311 or 229-878-3111. The call is free.

We are always trying to let everyone in the community learn more about our services. So, if your organization/community group would like to schedule a 311 speaker, please call 311.
We look forward to hearing from you!

Important Links

Mobile Application Instructions

311 Mardi Gras 2014 Photos